Privacy policy


Welcome to VROOM.PK, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from www.vroom.pk 

1. Personal Information We Collect

When you visit our website, we automatically collect certain details about your device, including your browser type, IP address, time zone, and cookies installed on your device.
As you browse, we also collect information about:

  • Pages or products you view

  • Websites or search terms that referred you to our site

  • How you interact with the website

We call this “Device Information.”

We collect Device Information using:

  • Cookies: Small data files placed on your device for a better browsing experience. You can disable cookies anytime via your browser settings.

  • Log Files: These track activities on the website and collect IP addresses, browser type, and visit details.

  • Web Beacons / Tags / Pixels: Used to understand how users interact with our site and campaigns.

When you make or attempt to make a purchase, we also collect your:

-Name, Billing & shipping address, Contact number, Email address, Payment information (such as card details or transfer info)

This is referred to as “Order Information.”

When we say “Personal Information”, it includes both Device Information and Order Information.

2. How We Use Your Personal Information

We use the information we collect to:

  • Process and fulfill your orders (payment, shipping, confirmation, etc.)

  • Communicate with you about your order or inquiries

  • Detect and prevent fraudulent or suspicious activity

  • Improve your shopping experience and site performance

  • Send you marketing updates and promotions (only with your consent)

3. Sharing Your Personal Information

We respect your privacy and do not sell your data. However, we may share your information with trusted third parties to operate our business effectively, such as:

  • Payment gateways to process secure transactions

  • Courier partners for order delivery

  • Analytics providers (e.g., Google Analytics) to help us improve site performance

Learn more about Google’s privacy policy here:
🔗 https://www.google.com/intl/en/policies/privacy/

You can opt out of Google Analytics tracking here:
🔗 https://tools.google.com/dlpage/gaoptout

We may also share information if required to comply with legal obligations, enforce our policies, or protect our rights.

4. Targeted Advertising & Marketing

We may use your information to deliver personalised offers and advertisements we believe may interest you.
You can always unsubscribe or opt out of marketing emails by clicking the “Unsubscribe” link in our emails or contacting us directly.

5. Do Not Track

Please note, our site does not alter its data collection practices when a “Do Not Track” signal is received from your browser.

6. Data Retention

We retain your order and account information for record-keeping purposes unless you request us to delete it.
You can request data deletion anytime by contacting us at pakvroom@gmail.com.

7. Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices or for legal and operational reasons. Updates will always be posted here with a revised date.

8. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or your personal data, please contact us at:

Email: pakvroom@gmail.com 
Website: www.vroom.pk
Location: Gulistan-e-Johar, Block 9A, Karachi, Pakistan